AI call coverage for HVAC shops

Cover the no-heat calls
your techs can't take this winter.

Built for Upper Midwest, Great Lakes, and Northeast shops that live or die by the no-heat call. Route the calls you can't take to Receptn. It answers, captures the caller's details and what they need, and sends them to you while your techs are out on other jobs.

Works with your existing numberService requests capturedAfter-hours and weekend calls
Lead record№ 0214
Captured 11:52 PMAfter hours
Caller
Mike T. · (218) 555-0136
Address
212 Birchwood Ave, Duluth
System
No heat, forced-air furnace, won't ignite
Symptom
Blower runs, no flame, pilot light out
Wants
Same-day repair, home all day
✓ Sent to your phone
Keep your number
Forward only the calls you choose, or give callers a Receptn number directly.
250+ minutes
included with every plan
Caller details
Requested service, preferred time, and urgency captured for follow-up.

How it runs

Your number. Your rules.

Keep the number on your trucks and your yard signs. Choose which calls roll to Receptn.

STEP 01

Forward what you can't take

Missed and after-hours calls roll to Receptn while your techs are out on jobs. Nothing about your number changes for the customer.

STEP 02

Receptn works the call

It answers as your company, captures the address, the system details, and how urgent it is, whether it's a no-heat, no-cool, or tune-up call. The visit request goes to you to confirm.

STEP 03

The lead hits your phone

You get a text and an email with the caller's details and what they need. The full transcript is in your dashboard. Call back between jobs, with everything in front of you.

Scope of work

What it handles. What stays yours.

Receptn handles

  • After-hours, weekend, and mid-job callsCalls you route to Receptn are answered, and the caller's details are sent to you.
  • No-heat call captureSystem type, symptoms, and urgency captured and sent to you.
  • Furnace tune-up requestsSeasonal tune-up and maintenance requests captured with preferred times, so you can confirm without pulling a tech off a job.
  • Service-visit requestsAddress, preferred times, and symptom description collected and sent to you.

Stays with you

  • Visit confirmationReview each captured visit request and confirm details with the caller.
  • Diagnosis and repair judgmentWhat the system actually needs is your call, on-site.
  • EmergenciesUrgent no-heat calls are marked urgent in the lead sent to you. Whether and how fast to respond is your call.

Live demo

Hear it answer, right now.

Our live demo currently runs on Cedar Ridge Exteriors, Receptn's fictional roofing and siding company — the same call-handling engine your HVAC shop would run, just not tuned to furnace and no-heat calls yet. Call in and hear how it triages, qualifies, and captures the visit request.

Call (952) 209-0719

A live call with the trades demo agent. An HVAC-tuned demo line is on our roadmap.

Founder pricing

Lock in the founder rate. Before the slots go.

Start at $69 a month, locked for your first 12 months, for our first 20 customers. Running a bigger crew? Growth is the step up at $99. Every plan includes lead capture and text + email alerts.

19 of 20 founder slots left

Step up

Growth

Crews of 3–5 techs

Founder rate

$99 / mo
$149/mo

Locked for your first 12 months

500 minutes included

  • About 165 three-minute calls
  • Everything in Starter
  • 500 included minutes
Claim founder rate →

Pro

Multi-crew shops & peak heating season

Founder rate

$169 / mo
$199/mo

Locked for your first 12 months

1,000 minutes included

  • About 330 three-minute calls
  • Everything in Growth
  • 1,000 included minutes
Claim founder rate →

Annual billing includes 2 months free. Standard rates apply after the 12-month founder term; cancel anytime.

Don't let no-heat calls go to voicemail this winter.

Set up online without a sales call, forward the calls you choose, and have the no-heat calls you can't take answered without pulling a tech off a job.

Claim your founder rate →