AI call coverage for busy front desks
Every caller
gets an answer.
Receptn supports your front desk by picking up missed, busy, and after-hours calls, answering approved questions, capturing what the caller needs, and sending the details to your team.
- Caller
- Jordan M.
- Wants
- Botox consultation
- Preferred
- Friday afternoon
How it works
Extra coverage, on your terms.
Keep your number and your current workflow. Choose which calls Receptn handles.
Choose your coverage
Forward missed and after-hours calls to Receptn. Keep the number your customers already know.
Receptn handles the routine
Receptn greets callers, answers approved questions, and captures appointment or callback requests using the information your team provides.
Your team gets the context
When the call ends, your team gets the caller's details, request, urgency, and transcript by email and opted-in SMS owner alerts. Sensitive questions are flagged for follow-up.
Demo
A missed call becomes a saved lead.
A caller reaches Receptn after the front desk misses the call. Receptn answers, captures the request, and leaves the team with the details they need.
Live demo
Hear it answer, right now.
Radiant Harbor Med Spa is our fictional demo spa, and Receptn runs its front desk. Call as a client would: ask about services, request a consult, and hear exactly how your own callers would be handled.
A live call with the same agent your callers would reach. Answers 24/7.
More coverage when calls stack up
Receptn handles routine questions and captures appointment requests using the tone, policies, and approved information your team sets. Clinical and sensitive questions stay with your team.
Stay with the client in front of you
Receptn covers missed and after-hours calls, captures what each caller needs, and gives you the context to follow up without stepping away from an appointment.
Why Receptn
Built to support your team.
Reliable call capture
If a call cannot be completed, Receptn records the callback number and alerts your team.
Handles routine requests
Receptn answers approved questions and captures appointment or callback requests. Your team gets structured details for the next step.
Knows when to involve your team
Clinical, sensitive, or urgent questions are flagged and passed to your team for follow-up.
Configured by your team
Set the greeting, services, tone, and approved information to match how your business works.
Call handling
A real call, handled from greeting to booking.
Hear the caller ask for an appointment and Receptn collect the booking-ready context without pulling a team member away from the client in front of them.
Pricing
Flexible coverage for your front desk.
Our first 20 med-spas get founder pricing for 12 months. Every plan includes 24/7 availability, structured call capture, and team alerts.
Starter
Solo & small med-spas (1–2 providers)
Founder price
Locked for your first 12 months
250 minutes included
- About 80 three-minute calls
- 24/7 call coverage
- Call capture + owner alerts
Growth
Most med-spas (3–5 providers)
Founder price
Locked for your first 12 months
500 minutes included
- About 165 three-minute calls
- Everything in Starter
- 500 included minutes
Pro
Busy & multi-location med-spas
Founder price
Locked for your first 12 months
1,000 minutes included
- About 330 three-minute calls
- Everything in Growth
- 1,000 included minutes
Limited to our first 20 med-spas
Annual billing includes 2 months free. Standard rates apply after the 12-month founder term; cancel anytime.
Give your front desk dependable backup.
Set up Receptn, forward the calls you choose, and keep your team in control. No sales call required.
Set up call coverage →